Shipping and Returns Policy
Discounted worldwide shipping from USA and UK. Shipping reliably and quickly to all countries.
USA Shipping and Delivery
Free Shipping over $30 within the US, this does not apply to wholesale orders nor to Bulk Herbs for which we charge cost price shipping to that portion of the order.
We have a dedicated fulfilment service for USA - your item will ship from Iowa within the USA so there will be no delays or customs issues. Please note that most orders ship within 24 hours and unless they are placed before 10am PST we can not ship the order the same day, therefore your order may ship on the next working day and the estimated delivery timeframe should be extended by an extra day.
Standard delivery normally takes 3 - 7 working days. Express mail options are available, for a shipping quote simple add the items to your cart and proceed to the shipping options page. Should you need further assistance please get in touch using the details found on this page Contact Us
UK Shipping and Delivery
UK Standard delivery, normally 2 - 5 working days.
UK Priority Service £6 - please enquire. normally 1 to 2 working days.
If you need any additional information: Please use the Contact Us form.
International Shipping - we ship regularly to all other countries
CUSTOMS - We understand the needs of our customers and will always handle customs declarations so that there is less chance of delay and problems.
Refunds and Returns
You may cancel your order by notifying us in writing at any time up to 7 days after your products have been delivered. Please state should state your order number and give the reason for your return. If you wish to cancel your order after we have despatched it, then you must return the items to us at the address we will give you upon request. The products should be returned in good condition and at your own expense. We recommend the use of a trackable delivery service. You can no longer cancel your order once you have opened the product container but your statutory rights concerning the quality of those products will remain intact.
Please contact us and let us know what the problem is, use the Contact Us form here.